Legal & Transparency

Privacy Policy

At Aglow Aesthetic Clinic, your trust and privacy are fundamental to our care. This policy outlines how we collect, use, and protect your personal and medical information.

01. Collection

Information We Collect

We gather information to provide personalized clinical treatments, safe care, and an exceptional online experience.

Personal & Medical Details

  • Identity Data: Full name, date of birth, gender, and contact details (email, phone number, address).
  • Health & Clinical Data: Medical history, skin concerns, treatment records, allergies, and pre/post-procedure photos (collected strictly with explicit consent).
  • Billing Data: Payment details and transaction history.
02. Usage

How We Use Your Information

Your information is exclusively utilized to maintain high clinical standards and optimize service delivery.

  • To evaluate candidacy for clinical procedures and deliver tailored aesthetic care.
  • To schedule appointments, issue reminders, and provide post-treatment care instructions.
  • To process secure payments and maintain accurate medical records.
  • To send optional promotional communications (only if opted-in).
03. Disclosure

Sharing & Information Disclosure

We maintain a strict stance against selling or renting your personal or health data. Disclosures are limited to:

  • Healthcare Professionals: Practitioners within Aglow Aesthetic Clinic managing your treatment.
  • Service Providers: Trusted third-party vendors for booking software, secure payment processing, and IT infrastructure bound by strict confidentiality agreements.
  • Legal Requirements: When mandated by health authorities, regulatory compliance, or legal obligations.
04. Safeguards

Data Security

We enforce administrative, technical, and physical safeguards designed to shield your personal data against unauthorized access, loss, or alteration.

Medical records and procedure logs are stored on encrypted, HIPAA-compliant servers with strictly controlled access roles.

05. Control

Your Rights & Choices

Depending on local regulations, you hold rights over your personal data:

  • Request access to or copies of your personal and treatment records.
  • Request correction of inaccurate or incomplete information.
  • Request erasure of personal data (subject to legal medical record retention laws).
  • Opt out of marketing emails or SMS updates at any time via "unsubscribe" links.
06. Digital Data

Cookies & Tracking Technologies

Our website uses cookies and similar tools to optimize browsing performance, remember user preferences, and analyze web traffic anonymously. You can manage or disable cookies via your browser settings.